酒店的英文道歉信范文

　　酒店给顾客添麻烦了，应该写信道歉。你知道酒店的英文道歉信该怎么写吗?下面就让小编带大家看看一系列的酒店的英文道歉信范文。望大家采纳。

酒店的英文道歉信范文篇一

　　Dear customer,

　　I am the GM of the hotel.I am sorry to hear you are not pleased with us.First let me thank you for your coming to our hotel.You are a friendly and polite customer.Second,I would like to make an apology to you for our bad service. A few days ago you went to our hotel.When you got there,our waiters didn't help you with the baggage quickly,which you had complained about for many times.As soon as I knew about that,I felt very angry.How can we do that for customers?Now I am glad to tell you that something has been done . The waiters who were on duty that day have been criticized.They have made a promise that would not happen from now on.So I hope you can forgive us and come to our hotel again.